Frequently Asked Questions - Licensing

Licensing

I can’t find my license, what should I do?

Licenses for all curriculum are sent from info@firia.com. Please check your spam and trash folders, if you still can’t find it please email support@firialabs.com.

How do I set up my license for Python with CodeX, CodeBot, Virtual Robotics or Lift-Off?

Check out our Getting Started with CodeSpace Page for directions on getting your license set up.

What happens when my 1 year license expires?

If the license is not renewed you will lose access to those lessons in the curriculum. However, you retain access to the CodeSpace development environment and of course all the code
that you’ve written. You can still develop new Python programs and build projects with your physical device with no license needed. Additionally, we are committed to also maintaining a
fully-functional free tier of the CodeBot simulation environment. If you haven’t already done so, please check that out at make.firialabs.com.

How do I add another teacher as an admin onto my license for CodeX, CodeBot, or Virtual Robotics?

Go to license.firialabs.com and sign in. Click on the license that you want to add the other teacher on. A screen will pop-up that looks like this.

You can add another Admin on the left side of the box. Please note, that the new teacher will NOT have access to your class in the teacher dashboard. The teacher will need to make their own class in the dashboard in order to see students’ progress.

Can I bulk add students to a new class?

No, at this time there is no way to bulk add your students. When you add, it’s only one at a time. However, you can set your classroom up with a Join Code. This would allow the
students to join (versus you adding them) when they sign into CodeSpace. For directions on this, head over to our Getting Started with CodeSpace Page - scroll down to ‘Step 3: Adding Students to a Classroom’. You’ll find directions on how to set up the Join Code and directions for your students to join.

Getting Connected

Does CodeSpace run on Chromebooks? What about Apple computers?

Yes! Check out all of our system requirements here.

Is a google account required for CodeX, CodeBot or Virtual Robotics?

No, you can create an account with any email address. Although a google login is the easiest way to sign in.

My student has a new computer, will they need to re-enter the share token or join code for CodeSpace?

No, as long as the student is using the same google log in there should be no need to re-enter any extra codes.

I’m getting a ‘No Device Connected’ when I log into make.firialabs.com while trying to use either my CodeX or CodeBot.

Follow the directions in this google document - Target Device Connections. If that doesn’t fix the problem, email us at support@firia.com.