Troubleshooting
Issues with Google SSO, OAuth, or App approval within Google?
To fix this problem, your IT department will need to add “CodeSpace” as an OAuth app under the Security settings in Google Admin as shown below. You should see two CodeSpace apps available when you search this way.
How can I troubleshoot my CodeX?
My USB connection is not working. What can I do?
It’s time to rule things out! Start with using a different cable. If that doesn’t fix the problem try a different computer. You can also try to reload chrome. Last, but not least you can reload the firmware, Firmware Updater. If none of these items fix the issue, email us!
My CodeBot will run on USB, but won’t run on battery. HELP!
Make sure that the batteries are fresh, Check that all the batteries are in the proper orientation according to the diagram in the battery holder, Check for
contamination on the battery terminals and metal contacts in the holder (remove batteries for this step), and be sure the power switch is in the BATT position. If none of these items fix the issue, email us!
My computer is crashing when I try to run code with my CodeBot. HELP!
The issue could potentially be the USB power consumption when the CodeBot motors are running. Start by reformatting the filesystem.
Then load a program that does NOT use the motors - for example, an LED test. Some laptops are not able to supply sufficient power for the motors. If that works, then
try running from batteries when you need to use the motors. To do that, make sure batteries are loaded and the USB/BATT switch is in the BATT position when you’re plugged into your laptop.
How do I do a hard reboot of the CodeBot?
With either USB or battery, making sure that there is power to the bot, press and hold button one. Press the reboot button and release while continuing to hold
button one. Wait until you hear four or five beeps and then you can release button one when it stops beeping. At that point all the lights should turn and off and it is now reset.
My microphone isn’t working on my CodeX, what can I do to fix it?
Make a new file in CodeSpace called “Mic Test” and paste this code into the file.
The program will beep at your to begin. Talk into the microphone for 2 seconds, listen for the recording to playback. The program will beep when it is complete. If you hear
it, your microphone works. If there isn’t any sound, reach out to support@firialabs.com.
How do I reset my progress?
Log into make.firialabs.com, find the gear on the bottom left. A box will pop-up, on the right side you should see a ‘Delete Saved Progress’ Trash Can.
Why am I getting a Firebase DB error when logging into makebit.firialabs.com, and how can I do to fix it?
If you are getting this message below, it’s often due to a network firewall or a security extension on the Chromebook, set by IT through Google admin settings. In
this case, IT support will likely be needed to resolve it.
In this case, IT support will likely be needed to resolve it. To test if the issue is tied to the CodeSpace account, try this on another Chromebook:
- Instead of logging into the Chromebook with the Google account, select the “Guest” option on the login screen.
- Once in Guest mode, navigate to the CodeSpace login and sign in using the Google account there.
The reason for using Guest mode is that logging in directly to the Chromebook with the Google account could bring over any restrictive settings applied by
Google Admin. Since CodeSpace works fine on Windows, this suggests a Chromebook-specific configuration as the likely cause.